TERMS OF SERVICE
Hey, guess what, like every other company around, we’ve got some rather detailed Terms of Service.
We know it’s a long page, that’s because it’s broken up into chunks which detail different aspects of the Urban Athlete’s service. Essentially, what it says is that we do our best to provide you with a great service, governed by reasonable rules and expectations. We have tried to make our membership simple. There are no joining fees, cancellation fees, or long-term commitments. We want you to enjoy your experience at Urban Athlete.
OK, so let’s start…
Please read these Terms of Service (“Agreement”, “Terms of Service”) carefully before using www.urbanathlete.com (“the Site”) operated by UA Fitness, LLC (“us”, “we”, or “our”). This Agreement sets forth the legally binding terms and conditions for your use of the Site at www.urbanathlete.com.
By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms of Service. Capitalized terms are defined in this Agreement. These Terms of Service set forth the legally binding terms for your use of Urban Athlete Services. You are only authorized to use the Urban Athlete Services (regardless of whether your access or use is intended) if you agree to abide by all applicable laws and to these Terms of Service. Please read these Terms of Service carefully and save it. If you do not agree with it, you should leave the Urban Athlete website and discontinue use of Urban Athlete Services immediately. If you wish to become a Member, you must read these Terms of Service and indicate your acceptance during the registration process.
In order to access some features of the website, you will have to create an Urban Athlete account. You may never use another person’s account without permission. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify us immediately of any breach of security or unauthorized use of your account.
Member services and policies
CANCELLATIONS: As stated in the membership agreement, YOU MUST CANCEL CLASS 12 HOURS IN ADVANCE OR YOU WILL BE DEDUCTED THAT CLASS AND ARE SUBJECT TO THE NON CANCELLATION PENALTY FEE of $15.00. This includes switching time slots under the 12-hour notice time period. You may cancel class through our online system or by calling the applicable studio directly.
RESERVATIONS: YOU MUST BE PHYSICALLY PRESENT 5 MINUTES PRIOR TO THE START OF YOUR SCHEDULED CLASS OR YOUR SPOT MAY BE GIVEN TO A WAITLISTED CLIENT.
MEMBERSHIP PACKAGES: Members who purchase ANY membership package (Unlimited Team Training, Personal Training, and Semi Private Training) are subjected to a penalty charge (fee amount varies between individual studio locations) for either a late cancel or an absence should they not cancel their reservation within the allotted 12-hour window.
PERSONAL BELONGINGS: You agree that Urban Athlete is in no way responsible for the safekeeping of your personal belongings while you are present in the studio. You assume all risk of loss for any of your personal belongings.
Studio rules and regulations
- All classes and membership packages are non-refundable. No exceptions.
- You must be physically present and checked in 5 minutes prior to the start of class or your spot may be released to a waitlisted client. No exceptions.
- Reserved classes must be changed or canceled within 12 hours of scheduled time or they will be forfeited.
- Membership packages are subject to a penalty fee for a late cancel or absence.
- If recovering from injury or illness, notify the instructor prior to class start time. We are really good at alternative exercises and our goal is to insure the safety of your workout.
Free Week Trial
We offer a free trial of our Unlimited Team Training program so that you can experience one of the best workouts in the city without risk. At the end of your week, you will automatically be enrolled in Urban Athlete’s Unlimited Team Training Program at the current rate. If this is not for you, simply let us know via email at email@example.com and we will insure that your membership is cancelled. PLEASE NOTE THAT YOUR AGREEMENT AND ASSOCIATED FEES WILL CONTINUE UNTIL CANCELLATION. YOU WILL NOT BE ENTITLED TO A REFUND FOR FAILURE TO CANCEL. SORRY NO EXCEPTIONS.
The free trial membership is open to new members, 21 years or older, with a valid Illinois ID.
Limitation of liability
By signing your initial contract and/or attending classes, events, activities, and other programs and using the Urban Athlete studio facilities and equipment, you hereby acknowledge on behalf of yourself, your heirs, personal representatives and/or assigns, that there are certain inherent risks and dangers in the strenuous nature of the Urban Athlete workout program, you hereby acknowledge that you have voluntarily chosen to participate in an intense physical exercise program. You understand that Urban Athlete strongly recommends that you consult with my physician prior to commencing any classes. By signing this document(either in person or electronically), you acknowledge that you have been fully informed of the strenuous nature of this exercise program and the possibility of adverse physiological occurrences including, but not limited to: abnormal blood pressure, fainting, heart attack or death. By signing this document, you assume all risk for your health and well-being, and fully release and hold harmless for any responsibility, cost or damages UA Fitness, LLC, its instructors, members and employees. You hereby acknowledge that you, and any minor* under your care, fully release. * No one under 15 may participate. A minor aged 15-18 may participate with a parent present.
The content on the Urban Athlete website, including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, interactive features and the like (“Content”) and the trademarks, service marks and logos contained therein (“Marks”), are owned by or licensed to Urban Athlete, subject to copyright and other intellectual property rights under the law. Content on the website is provided to you as is for your information and personal use only and may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. Urban Athlete reserves all rights not expressly granted in and to the website and the Content. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the website or services, provided by you to Company are non-confidential and shall become the sole property of Urban Athlete.
You agree to not engage in the use, copying, or distribution of any of the Content other than expressly permitted herein. You agree not to circumvent, disable or otherwise interfere with security-related features of the website or features that prevent or restrict use or copying of any Content or enforce limitations on use of the website or the Content therein.
“Urban Athlete,” “UA,” and the “UA” icon and other graphics, logos, wordmarks, and designs are trademarks of Urban Athlete in the U.S. and/or other countries for which applications are pending. Urban Athlete’s trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Urban Athlete.
The Urban Athlete Services may include certain services that may be available via your mobile phone, including but not limited to (i) the ability to book and/or purchase Urban Athlete via your mobile phone, (ii) the ability to receive and reply to Urban Athlete messages, (iii) the ability to browse Urban Athlete from your mobile phone and (iv) the ability to access certain Urban Athlete features through a mobile application you have downloaded and installed on your mobile phone (collectively the “Mobile Services”). We do not charge for these Mobile Services. However, your carrier’s normal messaging, data and other rates and fees will still apply. You should check with your carrier to find out what plans are available and how much they cost. In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your carrier, and not all Mobile Services may work with all carriers or devices. Therefore, you should check with your carrier to find out if the Mobile Services are available for your mobile devices, and what restrictions, if any, may be applicable to your use of such Mobile Services. By using the Mobile Services, you agree that we may communicate with you regarding Urban Athlete and other entities by SMS, MMS, text message or other electronic means to your mobile device and that certain information about your usage of the Mobile Services may be communicated to us.
We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Third party sites
Our Site may contain links to third-party sites that are not owned or controlled by UA Fitness, LLC.
This Agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of Illinois, USA, without giving effect to any principles of conflicts of law.
Changes to this agreement
We reserve the right, at our sole discretion, to modify or replace these Terms of Service by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms of Service.
We encourage you to review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.
These Terms of Service shall remain in full force and effect while you use the Urban Athlete Services or are a Member. You may terminate your membership at any time, for any reason, by signing the electronic cancellation form at your local studio. All recurring service fees will continue until the termination form is signed. Urban Athlete may terminate your membership at any time, without warning, if you breach these Terms of Service. Even after membership is terminated, these Terms of Service will remain in effect.
You acknowledge that Urban Athlete charges fees for its services, and Urban Athlete reserves the right to change its fees from time to time in its discretion. If Urban Athlete terminates your membership because you have breached these Terms of Service, you may not be entitled to a refund of any unused portion of membership or other fees.
When you sign up for member Services, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. You agree not to use the account, username, or password of another member at any time or to disclose your password to any third party. You agree to notify Urban Athlete immediately if you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account.
Entire agreement; no waiver
If you have any questions about these Terms of Service, the practices of Urban Athlete or its services, or your dealings with this site, please contact us at:
These Terms of Service have been updated and effective as of January 1, 2017.